This is my resume.
With a background in marketing , sales and customer service my goal is to make a positive impact and improve people's lives. I'm excited about the idea of working with a team that's all about crafting outstanding design to products for the future.
Experience
Stampen Media
UX Design Intern
2023.08-2023.10
During my internship at Stampen Media I managed my own user research project. From already existing data and insights I conducted interviews that aimed to contribute to the handling of big changes for the users. Moving for paper newspaper to digital newspaper.
My interviews was semi-structured, which gave me qualitative data and I analysed it through thematic analysis.
I had continuous dialogue with several departments and stakeholders.
My results where analysed and presented in a project report for the company to read and a presentation. I contributed with insights that contributed to the work forward with the digitalisation.
Olander Sjöstrand AB
Sales Represetative
2019.05-2022.09
A dynamic sales role in the shipping industry. A role that required insight in the industry and to maintain good customer relationships.
I was been a big part of the digital development that the company did. For instance, being a part of building a website and implementing a new business system.
TravelBird BV
CRM & Customer Loyalty intern
2018.07-2018.12
My task was email marketing aimed at returning customers. I created content, analysed results through, among other things, A/B tests and improved campaigns. I planned and the executed campaigns. Also I was constantly working against KPIs. I was also responsible of briefing copy to translators.
Liseberg AB
Guest Service / Reception
2013.05-2018.07
During my years at Liseberg, I have had different roles which gave me great experience service profession. I would like to describe myself as service-minded, which made my advancement in roles and development come naturally.
Langley Travels AB
Guide / Reseledare
2013.05-2018.07
In this role, I was constantly faced with challenges that often could not be prepared for. This required flexibility and working independently. Being solution-oriented is a requirement for success in a role like this.
Education
UX Design
IT-Högskolan
2022-2024
User centred design (UX Research), Agile methods, Interface design and prototyping, Web design, app design and physical usability, Branding, strategy & presentation, Programming for UX design
Marketing Management
Jönköping University
2015-2018
Bachelor in Business Administration
During the education: Marketing Manager at the career fair Nextstep
Exchange period
Amsterdam University
2018
Business Administration